Who we are
This site is run by Swift Dry LLC, doing business as Swift Dry Construction, 22167 W Brandon St, Farmington Hills, MI 48336. You can reach us at info@swiftdry365.com or 248-635-3767.
What we collect
We collect:
- What you type into our quote form: your name, phone number, email, city, the service you need, and any message you add.
- What you tell us when you call or email us.
- Basic website usage data, collected by cookies and similar technologies: the pages you visit, your device and browser, how you arrived at our site, and, for visitors who click one of our ads, an ad click identifier.
How we use it
We use this information to:
- Respond to you and schedule an inspection.
- Prepare your quote.
- Send appointment confirmations and reminders, by email and text.
- Invoice you and take payment.
- Follow up on completed work, including our six-month return visit.
- Measure and improve our website and our advertising.
Service providers we use
To do the things above, we share information with a small number of companies that work for us:
- Contractor Accelerator: manages our customers and jobs, prepares quotes, sends appointment emails and texts, and runs our customer portal.
- Kojo Growth: runs our follow-up system, which texts and calls you back about your request and your appointments.
- Twilio: carries those texts and calls. It handles your number and the messages only to deliver them for us.
- QuickBooks: handles invoicing and accounting.
- Web3Forms: delivers the emails our quote form sends to us.
- Cloudflare: hosts our website. We store the source of each enquiry (for example, a Google ad or a search engine) along with one-way hashed (scrambled) versions of the email and phone number you gave us, so we can measure which advertising is working. A hash cannot be turned back into your email or phone number.
- Google Analytics and Google Ads: measure website traffic and ad performance, including whether an enquiry that came from one of our ads became a paid job (we send Google the job’s date and value, not your name).
Plainly: when you submit our quote form, your email and phone number may be shared with Google in hashed form, so Google can measure how well our ads are working (a feature Google calls "enhanced conversions"). You can read Google's own explanation of this on How Google uses information from sites or apps that use our services, and you can opt out of personalized ads at any time in Google Ads Settings.
We do not sell your information
We do not sell your personal information to anyone.
Text messages
When you submit our free inspection form with your phone number, you agree that we may text and call you about your request, your appointments and your job, including texts and calls sent with automated technology. We only text about those things.
We never sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third party.
Message frequency varies, and message and data rates may apply. Reply STOP to any text to opt out, or just tell us and we'll stop. Reply HELP for help. The rest of our text message program is on our Terms page.
Cookies
You can block or delete cookies at any time in your browser's settings. Doing so may affect how some parts of the site work.
How long we keep records
We keep records for as long as we need them: to complete and follow up on your job, and to meet our accounting and legal requirements.
Your choices
Email info@swiftdry365.com to access, correct or delete the information we hold about you, or to ask us to stop contacting you for marketing.
Children
This site is not directed to children under 13.
Changes to this policy
If anything here changes, we'll update this page and the "last updated" date at the top.